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Accessibility STATEMENT

Our Commitment to Inclusion

At Genaxis Pte Ltd ("Genaxis"), we believe that innovation is for everyone, and that nobody should be left behind in the rush to adopt AI and digital technologies. As an AI transformation consultancy and official distributor of Pebble AI, our mission is to help businesses harness the power of artificial intelligence and digital marketing. In doing so, we also recognise our responsibility to ensure that the information and services we provide are accessible to all users, including those with disabilities.

An accessibility statement is more than a box to check—it's a public way of saying “we see you, and we’re working to make sure our website works for everyone”. It signals our values and offers practical guidance for anyone who may run into access barriers.
 

Standards and Guidelines

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the internationally recognised standard for digital accessibility. These guidelines outline best practices for making web content perceivable, operable, understandable and robust for all users. We continuously monitor our website and digital assets—including AI‑powered content and video experiences—to ensure they meet or exceed these standards.

Our commitment to accessibility is ongoing. If we encounter areas of our website that do not fully comply, we will work to bring them up to standard as soon as possible. We aim to be transparent about our progress and welcome feedback from our community.
 

Actions and Accessibility Measures

To provide an accessible and user‑friendly experience, we have implemented the following measures:

  • Accessible design and coding: Our AI‑ready websites are built with semantic HTML, logical heading structures and appropriate ARIA labels. We optimise for keyboard navigation and ensure that interactive elements can be accessed without a mouse.

  • Text alternatives: Images and video content include descriptive alt text or captions so that screen readers and other assistive technologies can interpret the information.

  • Color and contrast: We choose color palettes and contrast ratios that meet Level AA requirements for readability. This ensures that text, links and interface elements remain visible to users with low vision.

  • Transcripts and captions: Audio and video content generated through Pebble AI or other platforms includes transcripts and captions wherever possible, so that users who are deaf or hard of hearing can fully engage.

  • Flexible layouts: Our site design adapts across devices and screen sizes, and users can adjust zoom levels without loss of content or functionality.

  • Testing with assistive technologies: We regularly test our web pages using screen readers (e.g., NVDA and VoiceOver), keyboard navigation and browser accessibility tools to identify and resolve issues.

  • Training and awareness: We educate our team and subcontractors on accessibility principles and require adherence to these standards when delivering AI‑ready websites, SEO and marketing services on our behalf.
     

Third‑Party Content and Tools

Our website may include content embedded from or links to third‑party providers (for example, analytics dashboards, social media feeds or grant‑application portals). While we aim to ensure accessibility across all experiences, we do not control the accessibility of third‑party content or platforms. If you encounter barriers within such content, please let us know so we can work with the provider to improve accessibility.
 

Feedback and Contact Information

We want to hear from you. If you encounter any accessibility barriers on our site or within our services—or if you have suggestions, questions or compliments—please reach out:

When you contact us, please include details such as the page or feature you were trying to access and the nature of the difficulty you encountered. We will acknowledge your message within two business days and strive to resolve the issue as quickly as possible.
 

Ongoing Improvement

Inclusivity is an ongoing journey. We are committed to continual improvement and understand that accessibility is not a one‑time fix but an evolving process. We engage with accessibility experts and communities to review our practices and to learn from the lived experiences of people with disabilities. Our statement is updated periodically to reflect changes in standards, technology and our own policies.
 

Date of Last Update

This accessibility statement was last updated on 25 March 2026. As our website evolves, we will revise this statement to keep you informed of new measures and improvements. Your feedback and participation help us build a digital space that truly welcomes everyone.
 

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